The skill of asking questions is quickly fading into the sunset. A business colleague recently told me how discouraged he is that graduate students he is teaching, do not ask questions. All they want to know is what they need to memorize for upcoming exams. [Read more…]
This is an important reminder: If you did not provide anti-harassment training for your staff in 2018, then do it in 2019!
Nurturing a respectful and safe workplace is a continuing process.
Here are a number of reasons: [Read more…]
(Employee Experience vs. Engagement: What’s the Difference? by Ryan Pendell, Gallup, 10/12/18)
If you are looking for a process that invites dialogue, is highly engaging, and encourages diverse viewpoints, consider using the World Café. [Read more…]
I recently had a leadership team complete Patrick Lencioni’s “5 Dysfunctions of a Team” assessment. As part of the exercise, the team identified several strategies for team improvement. [Read more…]
Quotes inspire us and questions challenge us.
About two years ago, I purchased a card deck called “Quotes to Inspire, Questions to Inquire.” They were written by Jan Efline, a trainer and coach who specializes in creativity and innovation. I use her cards in staff retreats and in working with teams as a way of bringing people together. The quotes and questions elicit sharing regarding sensitive issues that may lay just beneath the surface such as mistrust of others, fear of change, or lack of understanding among team members.
Here are just a few of her quotes and associated questions that are my favorites. [Read more…]
Kevin Pokorny and Renee Hardman are on the air! We hope you enjoy the following radio broadcast below from Insight on Business: News Hour with Michael Libbie
Listen in to this powerful business radio program that deals with bias in the workplace and how that impacts decisions and productivity. Even more importantly it also addresses how to recognize bias and how to train ourselves to use positive bias rather than negative bias.
Listen Now: Moving From Unconscious Bias to Acceptance in the Workplace.
Practicing Mindfulness is Critical to Thriving Teams
One of the great enigmas in the workplace is why do some teams fail and others thrive. We may have some answers by virtue of an amazing study done by Google called Project Aristotle.
In 2012, Google embarked on an initiative to “study hundreds of Google’s teams and figure out why some stumbled while others soared.” They conducted intensive data analysis with 699 people that were divided into small groups each given assignments that required different kinds of cooperation. [Read more…]
Imagine the value to your organization if employees were:
- Focused in the moment, working on projects and communicating with customers
- Calmer in their responses with challenging customers
- Attentive and less judgmental in listening to their peers
- Able to respond positively to change and unpredictable situations and events
As a leader, do you believe you “own” your ideas? If so, what happens when someone questions your ideas or provides feedback that you don’t agree with?